Subcontractors and collaborators

At Addo Sign, we prioritize the secure handling of our customers' data in accordance with GDPR. It is important that both the data's location and the selection of subcontractors, who also act as subprocessors, comply with these regulations. This article outlines the subcontractors/subprocessors we utilize.

The list of subcontractors and collaborators will be updated in case of any changes.

Some of our subcontractors will serve as our subprocessors. We have established subprocessor agreements with all of them, imposing the same data protection obligations on subprocessors as outlined in the data processing agreements between our customers and us.

Regarding transfers to the USA: We have ensured that transfers to the USA either occur with recipients certified under the EU-U.S. Data Privacy Framework or with recipients for whom a transfer agreement based on the EU Commission's Standard Contractual Clauses has been established.

Hosting

System	Purpose	Description	Agreement	Mandatory	Subcontractor
IT-Relation	Hosting Supplier	Hosting of on-prem virtuel servers	DK	Yes	Yes
Cloud Factory	Hosting Supplier	Hosting of on-prem virtuel servers	DK	Yes	Yes

Distribution

System	Purpose	Description	Agreement	Mandatory	Subcontractor
Compaya	SMS Supplier	Danish SMS supplier for the distribution of SMS. Both invitations and reminders can be sent via SMS. Note: Names and telephone numbers can be sent to people outside the EU. It is up to the sender themselves whether they want to use this option.	DK	No	Yes
e-Boks	Secure distribution supplier	Private supplier of secure distribution to private individuals, from private companies.	DK	No	No
Digital Post	Secure distribution supplier	Public supplier of secure distribution to the private and public segment, from a public entity.	DK	No	No
e-Boks	Secure distribution supplier	Private supplier of secure distribution to private individuals, from private companies.	DK	No	No
Mit.dk	Secure distribution supplier	Private supplier of secure distribution to private individuals, from private companies.	DK	No	No
Twillo/Sengrid	E-mail supplier	Supplier of E-mail services. Invitations, reminders and confirmation emails can be sent via SendGrid. Note: All email is sent via TLS encryption which is required. In addition, 2FA, password etc. can be used. to protect emails and content.	USA	No	Yes

eID & Signing

System	Purpose	Description	Agreement	Mandatory	Subcontractor
Signaturgruppen	eID & Signing service in Denmark	MitID	DK	No	No
Criipto	Criipto eID & Signing service in Denmark and Belgium	MitID, ItsMe	DK	No	No
Ticket Service	eID & Signing service in Sweden	BankID, Freja, Freja+, Efos and SITHS	EU	No	No
Svensk e-identitet	eID & Signing service in Sweden	Swedish Freja OrgID	EU	No	No
Norsk BankID	eID & Signing service in Norway	BankID	EU	No	No
Telia	eID & Signing service in Finland	FTN - Finnish Trust Network or commonly referred to as "Tupas". SmartID	EU	No	No
Nets	Signing service in Denmark	MitID	DK	No	No

Archiving

System	Purpose	Description	Agreement	Mandatory	Subcontractor
Visma HR	Archiving of signed documents	Danish HR software in which signed documents can be stored.	DK	No	No
Microweb	Archiving of signed documents	Swedish archiving system, primarily for personal data.	DK	No	No
Google	Archiving of signed documents	International suite and in this case, cloud drive which can be used to store documents.	EU	No	No

Payment and invoicing system

System	Purpose	Description	Agreement	Mandatory	Subcontractor
ChargeBee	Invoicing System	Used for subscription or invoice purchases	EU	No	No
Bambora	Card clearing and payment provider	Only used for credit card purchases	USA	No	No
Adyen	Card clearing and payment provider	Only used for credit card purchases	USA	No	No

Add-on

System	Purpose	Description	Agreement	Mandatory	Subcontractor
Zapier	Connector portal (integration)	Can be used to distribute signed documents from Addo Sign to Zapiers many integrations.	USA	No	No
Microsoft	Microsoft Active Directory and Azure AD	Used for user- and rights management.	USA	No	No