Imagine this: You send an important contract, a legal document, or sensitive personal information via email, but do you really know if it arrives securely? Who can access it along the way? In an era where cyber threats, identity theft, and data breaches are real risks, it is more important than ever to ensure that your documents do not end up in the wrong hands.
This is where e-Boks comes into play – a digital mailbox that offers secure, traceable, and legally binding document delivery. Public authorities, businesses, and private senders can use e-Boks to send sensitive documents without the risk of them being intercepted by unauthorized parties.
But how does it work in practice? What types of documents should you send via e-Boks? And what solutions can your business use to ensure that your letters reach their destination in a secure and documented manner?
In this guide, you’ll get the answers. We cover best practices for secure document delivery, which systems you can use, and when it makes sense to choose a digital post solution over regular email or physical mail.
10 Scenarios where it’s a good idea to send letters and documents via e-Boks
e-Boks is a secure and efficient way to send sensitive documents to both individuals and businesses. Here are some key situations where using e-Boks is particularly beneficial:
1. Sending legally binding contracts
- Companies and organizations often need to send contracts where secure and traceable delivery is crucial.
- Example: An employer sends an employment contract to a new employee, allowing them to sign it digitally and securely.
- Government institutions use e-Boks to send official documents in compliance with legal requirements.
- Example: A municipality sends annual tax statements, voting information, or health cards to citizens via e-Boks.
- Hospitals, clinics, and insurance companies handle sensitive health information that must be sent securely.
- Example: A doctor sends test results or information about a hospital appointment to a patient via e-Boks.
4. Financial and banking notifications
- Banks and financial institutions use e-Boks to send confidential account details and documents.
- Example: A bank sends a loan agreement, an annual statement, or an account summary securely to a customer.
5. Insurance policies and claims reports
- Insurance companies often send policies, claims reports, and other important documents via e-Boks.
- Example: A customer receives an updated insurance policy or a claims decision digitally.
6. Payslips and employee communication
- Many businesses send payslips, tax documents, and HR-related documents through e-Boks.
- Example: An employee receives their monthly payslip or annual tax statement directly in e-Boks.
7. Legal notices and compliance documents
- Law firms and compliance departments often send official notices and legal documents via e-Boks.
- Example: A lawyer sends a court summons or a legal advisory notice to a client in a traceable and secure manner.
- Businesses with sensitive customer interactions use e-Boks to send important updates securely.
- Example: A telecom provider sends an updated contract or changes in subscription terms to a customer via e-Boks.
9. Educational and academic documents
- Schools, universities, and educational institutions send official letters, diplomas, and admission letters via e-Boks.
- Example: A university sends a student their admission letter or exam results digitally.
10. Pension and retirement notifications
- Pension companies and public institutions send pension information and retirement statements via e-Boks.
- Example: A retiree receives their annual pension statement or a change in payment terms.
Why use e-Boks in these scenarios?
- High Security – Protects against unauthorized access and data breaches.
- Regulatory Compliance – Ensures GDPR compliance and proper handling of personal data.
- Efficiency – Eliminates physical mail handling, saving time and costs.
- Traceability – Documents when a letter is received and opened.
e-Boks is the preferred choice for securely sending sensitive and official documents and is an indispensable solution for businesses, authorities, and individuals alike.
How to get started
Does your business want to start sending documents via e-Boks?
