How to securely send letters to recipients in e-Boks

Digital communication has become the standard, making secure document delivery more important than ever. Public authorities, businesses, and private senders need to share sensitive information without the risk of it falling into the wrong hands.

e-Boks is a secure digital mailbox that allows you to receive official documents from companies easily and safely. But how does it work in practice, and why is it important to use a secure solution like e-Boks?

In this guide, we will go through why secure document delivery is crucial, how your business can get started, and how you can securely send letters to a recipient in e-Boks.

When and why

When sending sensitive information – such as contracts, legal documents, or personal data – security and credibility are essential. Here are some of the key reasons to use a secure digital solution like e-Boks:

• Protection against data breaches – Emails and traditional mail can be intercepted by unauthorized parties. e-Boks uses strong encryption so that only the recipient can access the content.
• Legal validity – When sending documents via e-Boks, you can be sure that the delivery is legally binding, as the recipient's access can be documented.
• Compliance with GDPR and legislation – e-Boks is a secure solution that complies with GDPR, ensuring that personal data is handled correctly.
• Efficiency and documentation – e-Boks provides delivery confirmation, so you can always see when the recipient has opened the letter.

Secure document delivery is not just about convenience but also about data protection, legal security, and efficiency.

How to get started?

To securely send letters to a recipient in e-Boks, you must ensure that you have access to an e-Boks business solution or another integrated platform such as Addo Sign, which supports digital mail delivery to recipients in e-Boks.

Who can send mail to e-Boks?

Both public authorities and private companies can send letters to citizens and businesses via e-Boks. If your company does not yet have an agreement with e-Boks, you can start by:

1. Checking if your company already has an agreement with e-Boks or Digital Post.
2. Setting up a business agreement with e-Boks or through a digital mail solution that supports e-Boks, such as Addo Sign.
3. Getting access to integration options – either via an API solution or a platform that offers e-Boks integration like Addo Sign.

e-Boks offers a direct solution for businesses and authorities to send documents securely. However, it often requires technical integration or the use of a third-party platform.

Third-Party platforms that can send letters to recipients in e-Boks

Several Danish solutions support integration with e-Boks, making it easy for businesses to send secure digital letters. All third-party platforms collaborate with e-Boks and cannot operate without e-Boks’ approval, ensuring their safety. Here are some of the most popular solutions:

Addo Sign

Addo Sign is one of the most accessible solutions for businesses, whether large or small, and regardless of whether the need is big or small.

Advantages of Addo Sign

• Easy to get started, even for small businesses without technical expertise.
• Can be used for both e-Boks deliveries and digital signature collection.
• User-friendly platform with intuitive document management features.

With Addo Sign, businesses get an all-in-one solution that ensures both efficient digital signing and secure delivery via e-Boks.

Digital Post via NemHandel

Companies that communicate with public authorities can send digital letters via NemHandel, which serves as a platform for secure digital mail.

KMD Digital Post

KMD offers a digital mail solution that integrates with e-Boks, particularly suitable for large organizations and public authorities.

How to send a letter to a recipient in e-Boks?

Sending documents to e-Boks can be done through various systems. Here is a step-by-step guide on how to do it using Addo Sign when sending a document to e-Boks:

1. Create an Addo Sign account – As a business, you need an Addo Sign account, which can be easily set up at addosign.com or through the e-Boks Business Solution.
2. Start a new secure delivery – Addo Sign is easy to navigate, allowing you to quickly initiate a new delivery.
3. Upload PDF documents – Upload one or more PDF documents you wish to send.
4. Enter recipient details – Provide contact details, including the CPR number, to ensure the delivery is received only by the intended person.
5. Confirm and send

Conclusion

Secure document delivery is crucial in a digital age where personal data must be protected. With e-Boks, businesses and authorities can send important documents in a secure, traceable, and legally binding manner.

By using e-Boks, you achieve

• High security with encrypted document delivery.
• Documented receipt that can be tracked.
• Compliance with GDPR and legislation.
• Fast and efficient communication without physical mail handling.

If your company wants to get started with sending documents to e-Boks, it is recommended to contact the advisory team at Addo Sign. They can guide you on the best solution based on your company's needs – whether you require a small number of deliveries or a solution for large volumes of documents.

Contact Addo Sign today and get help finding the right solution for your business!